$10.00 Flat Rate Shipping for all orders in the contiguous United States


For 5% Off Any Purchase, Use Coupon Code SPRINGSAVE (expires 5/31/2018)

Terms & Conditions of Use


On this page you will find our Terms and Conditions of Use, which are our legal and administrative policies regarding consent, account terms, copyright and trademarks, changes to orders, cancellations, response time and customer support, mailing lists, use of cookies, security and other policies which we utilize in the course of our business.  If you have any questions about our policies, please contact us here.  We reserve the right to edit or change our “Terms and Conditions of Use” and other site policies at any time without notice.

This website is not intended for persons under the age of 18.

 

CONSENT

By accessing this site and/or purchasing you are agreeing to abide by our Terms and Conditions of Use.  

 

ACCOUNT TERMS

By registering with the Website, you can access or view the prices, products and submit orders electronically.  You are responsible for using the Website in a private and secure manner.  We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of your account or sharing your account password.  We reserve the right to refuse registration or cancel an account at any time.

 

COPYRIGHT AND TRADEMARKS

This website and its entire contents, but not limited to text, icons, images, audio/video media, software, logos, graphics and software is the exclusive property of Knobs-Etc.com, LLC and is protected by United States and international copyright laws.  This site or any portion of this site may not be reproduced, copied, sold, duplicated or used for any commercial purpose without express written consent of Knobs-Et.com, LLC. 

 

CANCELLATIONS AND CHANGES TO ORDERS

In the event an order needs to be changed, please call us immediately at 888-863-9662 or contact us here.  If an order needs to be cancelled, please do so within 24 hours.  Sometimes orders do ship with a few hours, so we will do our best to handle any changes or cancellations.

 

SERVICE LEVEL AGREEMENT, CUSTOMER SUPPORT & TERMS OF RESPONSE

Our standard response time for emails is within 24 to 48 hours or 1 to 2 business days, with exceptions for holidays and weekends. We do not offer 24x7 customer support and cannot guarantee a reply if requests are not sent to sales@knobs-etc.com or to our contact us page. Standard policy for refunds and others terms of use applies. 

 

MAILING LIST OPT-IN AND OPT OUT

Our mailing list is achieved through opt-in only practices, this means that users must personally provide their name and email address by entering it into specified places on our website(s). We do not harvest or collect email addresses from other sources and the only way to be on one of our mailing lists is to have manually entered an email address in our sign-up link located on the website we manage. 

All of our newsletters and mailings have an ‘opt-out’ link as part of the mailing, in fulfillment of the US CAN SPAM Act and Electronic Privacy and Communications Acts. The user can automatically opt out of receiving further communications from us by clicking the 'unsubscribe' link at the bottom of every email or they can email us at sales@knobs-etc.com to be removed from our mailing list.

 

SECURITY

Knobs-Etc.com uses Secure Socket Layer (SSL) technology to ensure that all checkout information and contact form information you enter on our website is encrypted before it is transmitted over the internet.

 

USE OF COOKIES

Knobs-Etc.com uses cookies.  A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website’s features.